Today’s issue: banks. (Like them? NO as well as other institution in the service of the people)
Fact 1: the employer assigns you a bank account where you will receive your monthly payment.
Fact 2: after moving to another employer you do not need that bank account anymore … but … because you have quite an amount on it (this is the “me” part) you keep it until you decide what to do with the money and also … the card is still valid.
Fact 3: after a decision has been made and you no longer need that plastic … you think about going to the bank and cancel it …. But it’s just a mere thought…. You still have a silly amount on it and the card is valid.
Then you get all busy and forget about it… Let’s say for a year…when the card has expired.
Next best thing to do is find some time and go to cancel that darn account. I did but I had the luck to stumble on a very nice person who loves her job as nothing else in the world and who didn’t understand what I wanted. Because there was an issue with that plastic and that they needed to find out where was the one who got issued after this one expired she said to fill in a form and in 3 days she’ll cal me and notifies me about it.
A week has passed and I called to that agency. Another person answered that I have to come today in their office hours because only the plastic is closed and not the account, that I didn’t requested this and if I don’t come today I will pay another 3 Ron for some shit they do taking care of your account. Moreover they are not obligated to notify you in any way.
So let’s say …. You go like a “normal person” to the bank, request a service and that officer gives you the forms you need to fill in. As a “normal person” you look at the form, understand only the part of name, surname, signature and address … ask for details about what you do not get and believe that the person in front of you KNOWS what to give you for the service requested. BUT wait NO, some of them do not know and make mistakes that you cannot see…and if you are very very lucky… You will find out after a couple of years that you have debts!
I got passed the urge to yell at her over the phone and ask their office hours, hoping that she says 18:00 or 19:00. But no, she confirmed what I was seeing on the website 17:30. Wtf?!?!
I told her I cannot make it. She suggested going to the X mall or X supermarket! I reverted angry saying that if I came to that agency is because it’s the one closest to me … and her colleague made a mistake, also she never called back … and ended the conversation with a thank you for your time.
Really I wanted to go the next morning and to ruin their office day but, my employer works with this bank so with a little help from the accounting department I received the second form, filled it, sign it, gave the 3 freaking Ron and waited for her to have a trip to the bank and give them.
For now I wait because an account is closed in 4 days…. Oh yeah also they said they will notify me (wtf!?!! They got stuck on a word which their policy excludes it)
